Certified Optima Solutions Professional in Craiova, Județul Dolj

Job Title: Certified Optima Solutions

Responsibilities:

  • Lead the process of creating and cascading messaging and next steps for customer issues to ensure prompt response and resolution
  • Handle returns, complaints, and escalate issues as necessary
  • Ensure compliance with external regulatory and voluntary codes and internal procedures
  • Enter customer information into the CRM system to maintain quality data for customer retention and business development
  • Assist in preparing product training for specific technical areas
  • Manage Secure Launch project activities for the site
  • Forecast supply demand based on usage trends, production schedules, and customer discussions
  • Oversee inventory programs at customer locations
  • Work with PPG to track down missing orders

Qualifications:

  • 3+ years of experience in technical service
  • Bachelor's degree preferred
  • Proficient in English
  • Willingness to travel to service customers

About us:

Here at PPG, we make it happen. We are seeking candidates of the highest integrity and professionalism who share our values and have the commitment and drive to strive for continuous improvement. PPG is a global leader in innovation, sustainability, and color, providing solutions for industrial, transportation, consumer products, and construction markets. To learn more, visit and follow @PPG on Twitter.

The PPG Way:

  • We partner with customers to create mutual value
  • We are "One PPG" to the world
  • We trust our people every day, in every way
  • We make it happen
  • We run it like we own it
  • We do better today than yesterday – everyday
PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, embraces continuous learning, and values diversity. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email recruiting@ppg.com. PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can continue to improve. Benefits will be discussed with you by your recruiter during the hiring process.

Expira: luni viitoare la 00:45

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