Order Fulfillment Specialist in Cluj-Napoca, Județul Cluj

About Us - CoSoSys

CoSoSys is a trusted player in the data security industry, providing granular solutions to protect organizations' sensitive information. At CoSoSys we put our customers back in control of their most sensitive data, enabling them to grow without fear of data loss. We are helping them to better understand where risk exists, and to coordinate a dynamic response even before an exfiltration attempt occurs. As we all pull in the same direction, we celebrate team and individual successes. We work to inspire those around us, and we act with peace to make things happen. We are well-known for our industry-leading multi-OS solution, for our outstanding and fast customer service, and for keeping our international teams engaged and satisfied in their roles.

Responsibilities

  • Independently process orders by preparing invoices and corresponding license key files
  • Responsible for dispute resolution with customers regarding billing
  • Manage and prepare credit notes
  • Understand and ensure Key Performance Indicators and order fulfillment goals are met on a consistent basis
  • Perform accounts receivable related tasks
  • Perform various accounting and administrative duties such as monthly reports, data entry, and other ad-hoc duties as assigned

Requirements

  • Previous experience working in a similar role
  • Previous experience with Sage Intacct and/or Salesforce is a plus
  • Knowledge/Experience working in a tech company is a plus
  • Bachelor’s or Master’s Degree
  • Fluent in English (spoken and written)
  • Attention to details and strong multitasking skills
  • Good communication skills and flexibility
  • Good organizational skills: set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities

Benefits

  • Private Healthcare
  • Discretionary bonuses and/or equivalent engagement activities throughout the year: Easter, Christmas, Birthday, Children’s day - for parents only
  • Meal tickets
  • Newborn allowance
  • Bookster subscription
  • Aid for eye glasses
  • Public transportation/parking subscription for employees that are working from the office
  • Employee engagement activities and events
  • Thousands of courses online through Udemy
  • Growth possibilities (trainings)
  • Remote working from abroad (EU countries)
  • Hybrid work setup
  • Flexible working hours

Expira: 05.03.2024

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CoSoSys

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