Senior Technology Service Lead in Cluj-Napoca, Județul Cluj

Leadership (advanced) We are looking for Technology Service Lead to join Application Management Core Banking that can ensure the daily management of the business application CBA from the Application Management side. You are expected to help with driving the improvement agenda with business, IT operations and development stakeholders from Nordea’s Backoffice area. Working in an IT area, every day can bring new challenges. We are moving into the next generation of Application Management, adopting Agile, DevOps and reliability engineering principles – and you will be a core part of this transformation. Working with international teams in an inspiring working environment, you’ll have lots of opportunities to expand your skills and advance your career. You will act as an application provider who is a functional leader with no direct staff reporting to You. You will steer current work and priorities together with your Technology Execution Team, balancing the changes coming from development, Compliance demands, while managing a green healthy lifecycle of your application portfolio. Your contribution is directly linked to the Technology KPI. At Nordea, we know our customers’ needs are changing – and we’re deeply committed to meeting them with the financial solutions of tomorrow. We’re creating an agile environment where we’re harnessing the power of technology – one where you can make an impact. So bring your skills, ideas and unique background. With us, you’ll find plenty of opportunities to grow and make your mark on something bigger. About this opportunity As a Technology Service Lead, you will be expected to handle a portfolio of applications and working very closely together with the Technology Execution Team for supporting of your applications in scope. This will be done in alignment with the Technology Execution Leader, Business Area Technology Leader, Application Managers and Application Owners who set the strategy and roadmaps. What you’ll be doingManage the interface to business technology stakeholders and processes including communication to foster alignment between business technology and Core technology.Ensure management of portfolio of specific applications and vendor contracts optimizing technology total cost of ownership.Ensure execution and deliverables according to technology delivery plans managing the priorities so improvements are prioritized in the DevOps backlogs and by the Programs by actively engaging actively in PI Plannings.Being a part of the deployment lifecycle, ensuring production handover is being done correctly and sufficiently and securing production stability prior to deployments, migration and new offersEnsure continuous alignment with Technology strategy (workforce, partnerships, standards) as well as with common frameworks, standards and compliance related topics including vulnerability management.Drive collaboration with internal and external stakeholders to steer current work and manage escalations like Incidents – Problem handling and impediments across your portfolio.You will be working closely with the business – execution and development teams for your area, ensuring full alignment across the delivery chain. The role will be based in Poland. We are looking forward to welcome you to the experienced team of Technology Service Leaders, that together work on ensuring that Application Management builds Trust and enables Great Customer Experiences. Who you are Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us. To succeed in this role, we believe that youHave leadership experience and know how to set direction.Understand how the financial world works and able to provide the answers for your portfolio.Result oriented, taking ownership, reaching out and “making things happen”Collaborate with and influence partners and stakeholders across the value stream.Role model for collaboration and inspiring the “can do” attitude.A deep understanding of technology strategy and delivery options for Change and Run.Customer centric mindset actively seeking value-creation opportunities through technology. Your experience and backgroundA preferred candidate with an IT technical background enabling the candidate to understand the technical context of the area.Strong skills within transformation and project/programme.Knowledge of ITIL and DevOps principles preferably from working within financial services institutions.​​​​​​​ If this sounds like you, get in touch!

Expira: 27.04.2024

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