Digitalization Business Consultant in Constanta

Job Title: Robotics Process Automation Business Analyst

We are looking for a Robotics Process Automation Business Analyst. You will be responsible for carrying out process analysis with our external and internal customers to identify automation feasibility.

Main responsibilities:

  • Interface directly with the customer on a daily basis to understand their processes and automation needs
  • Identification of process optimization opportunities that need to be actioned prior to automation deployments
  • Close cooperation with the development team
  • Collaborate with process owners/SMEs and technology teams to analyze and assess automation feasibility
  • Compile costs required for RPA implementation and calculate business benefits – return of investment
  • Management of process elements (demand, approval, access requests, security) together with the DSPU department
  • Support the team in project planning activities, estimating, and evaluating risks
  • This role will include creation of business and technical documentation for automation ideas, and user manuals per defined standards
  • Communication with clients and internal stakeholders
  • Actively take part in global and local Automation CoE projects


  • You have at least 2 years of experience in supporting the implementation of automation projects in organizations, including analysis of business requirements, creation of technical validation documentation for automation ideas
  • Business knowledge of any RPA technology (UipAth, BluePrism)
  • Excellent English language skills (both spoken and written)
  • Process Mapping background/experience
  • Analytical and inquisitive mind with attention to detail
  • Good understanding of process digitization solutions is a plus
  • Excellent communication and business process awareness skills
  • Pro-active approach and ability to easily adapt to changing circumstances
  • Understanding of IT architecture
  • Ability to communicate complex processes and technical knowledge to a non-technical audience
  • Proficient MS Office literacy (especially MS Word, Power Point, Excel, Teams)

Necessary behavioral competencies:

  • Structured analytic thinking
  • Self-dependent way of working
  • Customer and solution oriented working
  • Ability to get the job done, drive for results
  • Highly motivated and proactive, with good organizational skills
  • Emotional resilience
  • Team spirit, ability to work in the team
  • Passion for the job

Expira: 14.03.2024

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