SC Cleared-User Researcher-6 Month Contract-Remote based role *SC needed for this position*We are currently recruiting for a User Researcher to join a Government Department within the Integrated Data Service department Key Responsibilities Planning, designing and conducting research sessions to support the design and development of servicesAssist in service design tasks including user journey mappingLeading the user research process from developing user recruitment briefs through to test moderation, analysis and report writingUsing the most appropriate research method to test new product and concept developments, including a variety of methods such as usability testing, interviewing, pop up research to ensuring the user needs are fully understood in the service design.Designing, Scripting and analysing qualitative and quantitative data through a variety of research methods such as surveys, analytics, in-depth interviews etc. Key Skills Experience of leading user research within the context of a multidisciplinary teamLead the planning of user research for services with challenging user needs and complex user journeys. Knows how to engage skeptical colleagues in analysis and synthesis. Can advise on choice and application of techniques and can critique colleagues? findings to assure best practice.Can advocate for inclusive practices and help teams design and deliver accessible services that work for all users. - SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.